Two of the most essential components of successful organizations are employee enablement and employee engagement—basically, how empowered and motivated your team members are to do their job. While each is a different concept—employee enablement focuses on equipping employees with the resources they need to do their jobs effectively, while employee engagement is the level of commitment and dedication employees have towards their work and company. In order for an organization to be successful, it needs to have high levels of both. 

What is employee enablement?

Employee enablement is the process of giving employees the tools, resources, and knowledge they need to succeed in their role, including providing systems, processes, and technology that allow employees to do their job without roadblocks or delays. Employee enablement also includes providing support, coaching, and mentorship that allows employees to understand how to use those systems and processes. With the right corporate enablement strategy, organizations can empower their employees to take initiative, take ownership of their work, and increase engagement levels.

The benefits of employee enablement

The benefits of creating a corporate enablement program or process are numerous. Not only has it been shown to have a positive effect on employee engagement, as well as overall job satisfaction and performance, but it gives them more autonomy and responsibility, which in turn can lead to greater job satisfaction. This, in turn, leads to better decision-making and problem-solving skills, as employees are more confident in their abilities and able to take initiative. Additionally, an empowered workforce is more likely to be creative, come up with new ideas, and be able to act on those ideas quickly and efficiently. 

Another benefit of employee enablement is that it can help create a culture of trust. When employees feel trusted by their managers, they are more likely to speak up about issues or concerns they may have, or to suggest improvements or alternative solutions. This kind of open communication can help identify areas for improvement, which can help improve organizational efficiency. 

The best part is, all of these benefits pass down through your team, all the way to your customer or client. Because empowered employees are more knowledgeable and better able to respond quickly and accurately to customer inquiries, it ultimately leads to higher customer satisfaction levels and increased customer loyalty, both of which are important goals for any organization. 

How to enable your employees

Employee enablement is essential for creating a productive and engaged workforce. But how do you actually enable your employees to do their job? Here are a few tips to help you get started. 

1. Empower your team

Create an environment where employees feel empowered to take ownership of their work. Give them the tools and resources they need to succeed and give them the opportunity to make decisions and take on challenges.

2. Provide feedback

Offer constructive feedback to help your employees grow. Provide timely feedback on their work and encourage them to ask questions and provide their own ideas. (Pro Tip: Bongo can help you do this without adding all your time and resources. Just ask us how!)

3. Set clear goals

Make sure each employee has clearly defined objectives and expectations. Provide the necessary resources and support to help them reach those goals.

4. Encourage collaboration

Encourage collaboration between team members and between departments. Make sure everyone knows what their individual roles are and how they can work together to achieve common goals. (Pro Tip: With four different training styles, Bongo video assignments are one of the best ways to build collaboration among your team.)

5. Invest in training

Invest in training opportunities for your employees so they can stay up-to-date on the latest industry trends and technology. This will help keep them motivated and engaged.

6. Foster a culture of trust

Trust is essential for any successful organization. Create a culture of trust where employees feel comfortable speaking up and taking risks without fear of repercussions.

By implementing some of these strategies, you can ensure that your employees are enabled to do their jobs and can reach their full potential. But if you’d like to know more, reach out and schedule a demo of how Bongo can help you empower and engage your team—no matter how large or small they may be.