At Bongo, we strive to redefine the boundaries of learning technology. This year, we are thrilled to announce that Bongo has won Gold and Silver at the prestigious Learning Technologies Awards 2024 in the category of Best Use of AI in Learning. These awards highlight the groundbreaking work of our customers, Shellie Grieve from ServiceNow and Britt Andreatta, PhD from Brain Aware Training, who embraced AI early to transform learning experiences.
Gold: Scaling ServiceNow’s Expert Certification Program
The Gold Award celebrates how Shellie Grieve and her team at ServiceNow leveraged Bongo to revolutionize their highly sought-after Expert Certifications programs. By integrating Bongo’s AI-driven assessment capabilities, ServiceNow doubled its program capacity while improving pass rates.
The judges praised this project as an ambitious and masterful application of AI, combining technical skill assessment with business acumen evaluation. What stood out most was how the solution fostered stronger human connections, proving that AI can enhance, not replace, interpersonal learning. This innovation showcased AI’s ability to achieve transformative results beyond the limits of traditional methods, making it a trailblazer in the industry.
Silver: Reducing Workloads and Improving Outcomes with AI Coaching
Our Silver Award recognized Brain Aware Training, led by Britt Andreatta, PhD, for their innovative use of AI Coaching on the Bongo platform. This project tackled the challenges of grading and providing live coaching feedback with unmatched speed, consistency, and accuracy.
The judges highlighted the efficiency gains achieved through AI, including significant time and cost savings, paired with measurable improvements in learner outcomes. By automating time-intensive tasks, Britt’s team freed up resources to focus on higher-value activities, demonstrating how AI can reduce administrative burdens while delivering transformative learner performance.
Trailblazers in AI-Driven Learning
Shellie and Britt were among the earliest adopters of AI to scale their programs and provide learners with actionable feedback—long before AI became the trend it is today. Their pioneering vision has not only elevated their own programs but has inspired us at Bongo to continue pushing boundaries.
These accomplishments are more than awards—they’re validation of the transformative power of AI in learning.
A Bright Future for AI in Learning
These wins are just the beginning. AI’s potential to enhance learning, reduce barriers, and scale programs is immense. We are proud to lead this movement and to showcase what’s possible when technology and human insight come together.
Congratulations to our amazing customers, and thank you to the Learning Technologies Awards for recognizing the impact of our work.
Let’s keep pushing the boundaries of what’s possible in education and skill development.
