Get Help & Get Trained!
Drop into our monthly Office Hours for guided training and real-time answers from our Customer Experience team.
Bongo Overview
For customers new to Bongo or looking to re-orient. Learn the core workflow, key capabilities, and how teams get value from the platform. You’ll leave knowing where Bongo fits into your program and the next step to take.
Individual Assignment
In this session we will walk you through a step-by-step of individual assignment work, helping users build confidence, sharpen skills, and improve performance through practice and presentation, including sales pitches, onboarding, product mastery, leadership presence, or hands-on activities.
Question & Answer
In this session we will work step by step through response-based assignments, used when participants answer multiple questions or prompts. Ideal for real-world objections or quizzes, this session covers creating prompts, setting time limits, enabling optional practice, and evaluating responses using AI, human review, or both.
Cengage Customers
In this session, we’ll walk you step-by-step through setting up each workflow. You’ll learn how to create assignments, configure grading, provide actionable feedback, and track learner progress.